GMC Terrain: Keys and Locks

Keys

WARNING

Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other controls or even make the vehicle move. The windows will function with the keys in the ignition and children could be seriously injured or killed if caught in the path of a closing window. Do not leave the keys in a vehicle with children.

The key that is part of the Remote Keyless Entry (RKE) transmitter can be used for the ignition and all locks.

Press the button on the RKE transmitter to extend the key. Press the button and the key blade to retract the key.

See your dealer if a new key is needed.

Notice: If the keys get locked in the vehicle, it may have to be damaged to get them out. Always carry a spare key.

If locked out of the vehicle, see Roadside Assistance Program (U.S. and Canada) on page 13‑7 or Roadside Assistance Program (Mexico) on page 13‑9.

With an active OnStar subscription, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview on page 14‑1.

Remote Keyless Entry (RKE) System

See Radio Frequency Statement on page 13‑21 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310.

If there is a decrease in the RKE operating range:

○ Check the distance. The transmitter may be too far from the vehicle.
○ Check the location. Other vehicles or objects may be blocking the signal.
○ Check the transmitter's battery. See “Battery Replacement” later in this section.
○ If the transmitter is still not working correctly, see your dealer or a qualified technician for service.

Remote Keyless Entry (RKE) System Operation

The Remote Keyless Entry (RKE) transmitter will work up to 60m (195 ft) away from the vehicle.

There are other conditions which can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System on page 2‑3.

RKE Without Remote Start Shown The following may be available:

(Lock): Press to lock all doors. The turn signal indicators may flash and/or the horn may sound to indicate locking. See “Remote Lock Feedback” under Vehicle Personalization on page 5‑33. If a passenger door is open when is pressed, all doors lock. If the driver door is open when is pressed, all doors lock except the driver door.

These settings can be modified.

See ЃgUnlocked Door Anti Lock OutЃh under Vehicle Personalization on page 5.33.

Pressing may also arm the theft-deterrent system. See Anti-theft Alarm System on page 2.13.

(Unlock): Press to unlock the driver door or all doors. See ЃgRemote Door UnlockЃh under Vehicle Personalization on page 5.33. The turn signal indicators flash to indicate unlocking has occurred. For more information see Remote Unlock Light Feedback under Vehicle Personalization on page 5.33.

Pressing may also disarm the theft-deterrent system. See Anti-theft Alarm System on page 2.13.

(Remote Liftgate Release): First press , then press and hold to unlock the liftgate. For vehicles with the power liftgate, press and hold until the liftgate begins to move to open the liftgate.

(Vehicle Locator/Panic Alarm): Press and release one time to locate the vehicle. The exterior lamps flash and the horn chirps. Press and hold for at least two seconds to sound the panic alarm. The horn sounds and the turn signals flash until is pressed again or the key is placed in the ignition and turned to ON/RUN.

(Remote Vehicle Start): For vehicles with this feature, first press then press and hold to start the engine from outside the vehicle using the RKE transmitter. See Remote Vehicle Start on page 2.5 for additional information. The buttons on the keys are disabled when there is a key in the ignition.

Programming Transmitters to the Vehicle

Only RKE transmitters programmed to this vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer. When the replacement transmitter is programmed to this vehicle, all remaining transmitters must also be reprogrammed. Any lost or stolen transmitters will no longer work once the new transmitter is programmed.

Battery Replacement

Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in the DIC. See ЃgReplace Battery in Remote KeyЃh under Key and Lock Messages on page 5.29.

The battery is not rechargeable. To replace the battery:

1. Push the button on the transmitter to extend the key.
2. Remove the battery cover by prying with a finger.
3. Remove the battery by pushing on the battery and sliding it toward the key blade.
4. Insert the new battery, positive side facing up. Push the battery down until it is held in place. Replace with a CR2032 or equivalent battery.
5. Snap the battery cover back on to the transmitter.

Remote Vehicle Start

The vehicle may have this feature that allows you to start the engine from outside the vehicle.

(Remote Vehicle Start): This button will be on the RKE transmitter if the vehicle has remote start.

Vehicles with an automatic climate control system will default to a heating or cooling mode depending on the outside temperature during a remote start. Once the key is turned to ON/RUN, the system will turn on at the setting the vehicle was last set to. If the vehicle has heated seats, they may come on during a remote start. See Heated Front Seats on page 3.9 for more information.

Laws in some local communities may restrict the use of remote starters. For example, some laws require a person using remote start to have the vehicle in view. Check local regulations for any requirements.

There are other conditions which can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System on page 2.3 for additional information.

Starting the Engine Using Remote Start

To start the engine using the remote start feature:

1. Press and release on the RKE transmitter.

2. Press and hold for about two seconds. The turn signal lamps will briefly flash to confirm the vehicle has been started. The parking lamps will turn on and remain on as long as the engine is running. The vehicle's doors will be locked.

3. The key must be inserted and turned to ON/RUN before driving.

The engine will shut off after 10 minutes unless a time extension is done or the key is inserted and turned to ON/RUN.

Extending Engine Run Time

For a 10-minute extension, repeat Steps 1 and 2 while the engine is still running. The remote start can be extended once.

When the remote start is extended, the second 10 minutes will start immediately.

For example, if the engine has been running for 5 minutes, and 10 minutes are added, the engine will run for a total of 15 minutes.

A maximum of two remote starts or remote start attempts are allowed between ignition cycles.

The vehicle's ignition switch must be turned to ON/RUN and then back to LOCK/OFF using the key, before the remote start procedure can be used again.

Shutting the Engine Off After a Remote Start

To shut off the engine:

○ Press until the parking lamps turn off.
○ Turn on the hazard warning flashers.
○ Insert the key and turn it to ON/ RUN and then back to LOCK/OFF.

Conditions in Which Remote Start Will Not Work

The remote vehicle start feature will not operate if:

○ The key is in the ignition.
○ The hood or doors are not closed.
○ The hazard warning flashers are on.
○ There is an emission control system malfunction.
○ The engine coolant temperature is too high.
○ The oil pressure is low.
○ Two remote vehicle starts have already been used.
○ The vehicle is not in P (Park).

Remote Start Ready

If the vehicle does not have the remote vehicle start feature, it may have the remote start ready feature. This feature allows your dealer to add the manufacturer's remote vehicle start feature. See your dealer to add the manufacturer's remote vehicle start feature to the vehicle.

Door Locks

WARNING

Unlocked doors can be dangerous.

○ Passengers, especially children, can easily open the doors and fall out of a moving vehicle. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven.

○ Young children who get into unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.

○ Outsiders can easily enter through an unlocked door when slowing or stopping the vehicle. Lock the doors to help prevent this from happening.

To lock or unlock a door from the outside of the vehicle, use the Remote Keyless Entry (RKE) transmitter. Pull the handle once from the inside to unlock the door, and a second time to open it.

Power Door Locks

There is a power door lock switch on the instrument panel.

There are power door lock switches on the front door panels.

Q : Press to lock the doors.

K : Press to unlock the doors.

When locking the doors with a power door lock switch and a door or the liftgate is open, the doors will lock five seconds after the last door is closed. Three chimes sound to signal the delayed locking feature is in use.

Pressing the power lock switch twice or Q on the RKE transmitter twice will override the delayed locking feature and immediately lock all doors.

This feature can be programmed. See “Delayed Door Lock” under Vehicle Personalization on page 5‑33.

Safety Locks

The rear door safety locks switch is on the instrument panel.

Rear door safety locks prevent passengers from opening the rear doors from inside the vehicle.

Press to activate the safety locks. When activated, the LED light in the switch changes to amber.

Press again to deactivate the safety locks.

Doors Liftgate

WARNING

Exhaust gases can enter the vehicle if it is driven with the liftgate or trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/hatch or liftgate. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death.

If the vehicle must be driven with the liftgate or trunk/hatch open:

○ Close all of the windows.

○ Fully open the air outlets on or under the instrument panel.

○ Adjust the climate control system to a setting that brings in only outside air and set the fan speed to the highest setting. See “Climate Control Systems” in the Index.

○ If the vehicle is equipped with a power liftgate, disable the power liftgate function. For more information about carbon monoxide, see Engine Exhaust on page 9‑28.

Notice: If you open the liftgate without checking for overhead obstructions such as a garage door, you could damage the liftgate or the liftgate glass. Always check to make sure the area above and behind the liftgate is clear before opening it.

Manual Liftgate

To unlock the liftgate, press the power door lock switch or press " on the Remote Keyless Entry (RKE) transmitter twice. See Remote Keyless Entry (RKE) System Operation on page 2‑3. To open the liftgate, press the touch pad under the liftgate handle and lift up.

Use the pull cup to lower and close the liftgate. Do not press the touch pad while closing the liftgate. This may cause the liftgate to be unlatched.

Always close the liftgate before driving.

Power Liftgate

On vehicles with a power liftgate, the vehicle must be in P (Park) to operate. The taillamps flash when the power liftgate moves.

WARNING

You or others could be injured if caught in the path of the power liftgate. Make sure there is no one in the way of the liftgate as it is opening and closing.

The power liftgate has three modes of operation. Mode selection is controlled by the interior mode switch.

Choose the power liftgate mode by turning the dial on the switch until the indicator lines up with the desired position. The vehicle must be in P (Park).

The three modes are:

MAX: The liftgate power opens to the full open height.

3/4: The liftgate power opens to a reduced open height that can be set by the vehicle operator. Use this setting to prevent the liftgate from opening into overhead obstructions such as a garage door or roof mounted cargo during power operation. The liftgate can still be fully opened manually.

OFF: The liftgate only operates manually in this position. Manual operation of a liftgate that also has power operation requires more effort than a standard manual liftgate.

In either the MAX or the 3/4 mode, the liftgate can be power opened and closed by:

○ First pressing and then pressing and holding on the RKE transmitter until the liftgate starts moving. See Remote Keyless Entry (RKE) System Operation on page 2‑3.

○ Pressing the power liftgate button in the center of the mode switch on the overhead console, with the driver door unlocked.

○ Pressing the touch pad switch on the liftgate outside handle, with all doors unlocked, to open the liftgate.

Press and release on the liftgate adjacent to the latch to close the liftgate.

Pressing any button, or the touch pad switch, while the liftgate is moving stops it. Pressing the button or RKE transmitter again reverses the direction. The touch pad switch will stop the liftgate from moving. There is a minimum distance that the power liftgate must already be open for the system to hold it open. If movement is stopped below that minimum, the liftgate closes.

Do not force the liftgate open or closed during a power cycle.

The power liftgate may be temporarily disabled under extreme temperatures or low battery conditions. If this occurs, the liftgate can still be operated manually.

If the vehicle is shifted out of P (Park) while the power function is in progress, the liftgate power function will continue to completion. If the vehicle is shifted out of P (Park) and accelerated before the power liftgate latch is closed, the liftgate may reverse to the open position. Cargo could fall out of the vehicle. Always make sure the power liftgate is closed and latched before driving away.

If the liftgate is power opened and the liftgate support struts have lost pressure, the turn signals flash and a chime will sound. The liftgate stays open temporarily, and then slowly closes. See a dealer for service before using the liftgate.

Obstacle Detection Features

If the liftgate encounters an obstacle during a power open or close cycle, a warning chime will sound and the liftgate will automatically reverse direction to the full closed or open position. After removing the obstruction, the power liftgate operation can be used again. If the liftgate encounters multiple obstacles on the same power cycle, the power function will deactivate and a message will display in the Driver Information Center (DIC) , see Object Detection System Messages on page 5‑29. After removing the obstructions, the liftgate will resume normal power operation.

Pinch sensors are located on the side edges of the liftgate. If an object is caught between the liftgate and the vehicle and presses against this sensor, the liftgate will reverse direction and open fully. The liftgate will remain open until it is activated again or closed manually.

Power Liftgate 3/4 Mode

To program the liftgate opening height:

1. Turn the liftgate switch to either the MAX , or the 3/4 mode position and power open the liftgate.

2. Stop the liftgate movement at the desired height by pressing any liftgate switch. Manually adjust the liftgate position if required.

3. Press and hold the button on the liftgate adjacent to the latch until the turn signals flash and a beep sounds to indicate that the new setting is recorded.

When power opened with the 3/4 mode selected, the liftgate stops at the new set position.

If there is no audible and visual feedback when setting the intermediate stop position, the liftgate height is being set below the 3/4 open height minimum (approximately 1.5 m or 5 ft). The liftgate cannot be set below that minimum and the new setting will not be recorded.

Manual Operation of Power Liftgate

To change the liftgate to manual operation, turn the mode switch to the OFF position.

With the power liftgate disabled and all of the doors unlocked, the liftgate can be manually opened and closed. Manual operation of a liftgate that also has power operation requires more effort than a standard manual liftgate.

To open the liftgate, press the touch pad on the handle on the outside of the liftgate, and lift the gate open. To close the liftgate, use the pull cup to lower the liftgate and close. With the power liftgate disabled, the liftgate electric latch will still power latch once contact is made with the striker. Always close the liftgate before driving.

If on the RKE transmitter is pressed while power operation is disabled, the turn signals flash and the liftgate will not move.

The liftgate has an electric latch. If the battery is disconnected or has low voltage, the liftgate will not open. The liftgate will resume operation when the battery is reconnected and charged.